Section 5: Driver Behaviour

Reading Time: 4 minutes TfL expects all Licensed drivers to offer Londoners and visitors a professional and safe service. Providing excellent customer service is an important part being a London PHV driver. This section explains how TfL expects drivers to behave...

Section 4: Staying Safe

Reading Time: 6 minutes This section looks at how to keep you and your passengers safe. It covers: • Driver safety • Drugs and alcohol • Minimising conflict Free seru Mock TestTry out a free SERU Mock Test online to check if you’re ready to take the real SERU...

Section 3: Carrying out Private Hire Journeys

Reading Time: 6 minutes Private hire services are an important part of London’s transport network, providing a wide range of services for residents and visitors. This section covers the basic requirements for drivers when carrying out private hire bookings. Free seru...

Section 2: Licensing Requirements for PHV’s

Reading Time: 3 minutes This section gives you information on some of the Licensing requirements and rules for private hire vehicles (PHVs). Even if you do not own a Licensed vehicle, you should know about these requirements. Free seru Mock TestTry out a free SERU...

Section 1: London PHV Driver Licensing

Reading Time: 9 minutes To work as a London PHV driver you will need to be Licensed by TfL – only then can you carry out bookings for a London private hire Operator that is also licensed by TfL When you get your Licence to work as a London PHV driver, there are a...